The company offers several tub and, options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. We would highly recommend West Shore Home to anyone wanting to update their bathroom. An excellent job done by two very professional workers. It looks great. My name is Karen Buckley. We assessed reviews from various locations including. As a matter of policy, BBB does not endorse any product, service or business. The cost to remodel a bathroom depends on several factors, most notably the bathroom size and extensiveness of the remodel. I would recommend West Shore Homes to anyone with installers like them. This seems like pretty terrible business practices to me. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. He measured and helped us to make the decisions of how to exchange our old garden/whirlpool tub into a beautiful huge shower. They left it incomplete (missing the faucet) and now, not even 1 week in, the bottom shelf is loose! They were here on time and very courteous. Kinston, NC, Shirley Rouse When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Local West Shore manager Eric claimed they never received a request to include a door, and insisted that I pay an additional amount $900 to install the door. Everyone involved in our bathroom/shower remodel did an excellent job. I highly recommend West Shore Home. Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. Alpharetta, GA, Sparkle Farkle Loris, SC, West Shore We LOVE LOVE LOVE our BEAUTIFUL NEW WALK-IN SHOWER. Terms They both went ABOVE AND BEYOND our expectations. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Starting with our sales representative Shayne B, and our installers names, Micheal R. and Golbert I We recognize their excellent performance and professionalism, and we would like to thank and give them recognition for their hard work and commitment .In helping and making sure that their customer was taken care of and satisfied with the job before they left .They went well above and beyond our expectations. Within just the first year, I had to get someone out here 4-5 times to address issues we were having isnt a good feeling when youre spending $8,000.00+ on a product or service, even if it is under warranty. Mooresville, NC, Marilyn M Steve V. said: When I decided to do some remodeling and ad a drop ceiling I knew I, Will R. said: We went and got three quotes. So, someone was supposed to be here today and when I hadn't heard anything (shocking!) It was a situation different than the normal sealing of shower to floor. Overall he did cover up the gaps & he did his job. . BBB reports on known marketplace practices. Our installer was Jimmy. Thank-you so much!!!!! But that was pretty much where we were hoping we could land. Door installation services are only available in cities in Florida, Indiana, Kentucky, North Carolina, and Pennsylvania. West Shore also installs sliding glass doors for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. Many of West Shores products function similarly to tub liners in that they include grout-free wall surrounds in addition to the tub or shower itself. West Shore Home has showrooms where you can view its products in these states as well as in Indiana and Kentucky. Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. but has expanded into windows and doors over the past few years. We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. The guy came in and quoted 21,000. Clayton, NC, Barbara Leirer All doors are Energy Star-certified and fitted with locksmith-grade hardware. Now we are Raving Fans!!! We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. See design consultant for details. On the installation date, Neal & Jason came in & did the work. Also thank you Steven, Jimmy and Kyle!! Though some homeowners noted that the prices were high, they complimented the quality workmanship and recommended the company to others. also complained about delayed projects that stretched into months-long installations. Other restrictions may apply. They cleaned up everything inside and outside on the yard and driveway. Window sashes that move vertically dont stay up. We had West Shore Home install a bathtub today. Find out how we combat fake reviews. As a matter of policy, BBB does not endorse any product, service or business. All doors are Energy Star-certified and fitted with locksmith-grade hardware. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. These doors usually cost $400 to $4,000 including installation. They were very accommodating and answered any questions. Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. The only problem was the price is too high. The project itself is not a complete waist but needs further repairs and adjustments because improper window seals were installed which leads to water leaking into the outside room of my house. If you are considering a task of this magnitude, I highly recommend that you give West Shore Homes serious consideration. Reviewed September 27, 2020 via mobile . They put down floor covering when they arrived and did a great cleanup job prior to leaving. Tavner C was a conscientious, polite installer who did a terrific job. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. Customer service was poor. Thanks you James and Tavner! 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. We would recommend him for future installations. How many bathrooms are in a typical home? At West Shore Home, we understand that your time is valuable. management very poor, pass the buck to the next; excuse after excuse. | You begin to hear more noise from outdoors. Overall, customers were pleased with their finished projects from West Shore Home. I paid all the cost up front for a shower remodeling. Your final price will depend on your specific project, but customers have reported that, s 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and. Then later I had black mold show up in the chalk. They did a fantistic job and cleaned up everything before they left. They explained the care needed to maintain the appearance of our newly installed tub and shower. Alex is a great asset to your company. They were on time and were transparent with what they were going to do. Ray and Eric did a fantastic job installing our new shower, and it looks great. We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. Had many problems with the installation work and confrontations with the management staff at the home office in central, . I had to caulk it myself. It was great watching them all work together in harmony. Customer Reviews are not used in the calculation of BBB Rating. I love love love my new shower. West Shore Home is a popular remodeling company that offers shower, tub, window, and door installations. I should not be having this issue with a new installation. Learn More About tub to shower conversions, Licenses / Certifications / Registrations. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. Then, we created a rating system based on several factors to score them. He advised there would be an 8 - 12 week wait with which we agreed. True, they ONLY do the shower area and we will now finish remodeling the rest of our bathroom. New Bern, NC, Sue Niz I can also subtract the repair we didn't pay for. Largo, FL. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We also analyzed the 100 most recent reviews on various sites including Best Company, Google Reviews, and Trustpilot across various locations and branches. they both was very professional very clean very polite done everything in a timely manner. The installers were courtesy and polite and accomplished the task within the timeframe. Darry came out on the date of repair. I got everything out of my bathroom to have it ready for them to come. It was awful. Fiberglass doors are the most popular. This includes installing, as well as completing the required demolition to convert a tub into a. for more information about the companys specific services and products. The customer service it is so nice too. Call 866-393-4573 for financing costs and terms. While it was a long wait time and they did have to reschedule we are now very happy with our choices. Google Translation . Starting with a free estimate. I was involved in the remodel process by selecting where my trays, grab bars and foot pedal were tailored to my needs. High-quality windows can last 20 to 40 years, but they dont last forever. Products & Services Window Installation, Door Installation, Replacement Windows,. I would would think for $15,000 they could throw in a nice shower head. We are very pleased with the finished product. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. With over 15 years of experience in the bathroom remodeling space, our experts understand the needs of Dallas homeowners. They finished the work in just one day. Dexter and Joe were on time and finished in a timely matter.Date of experience was the 28th not 27th. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. Jimmy and Kyle were very friendly and professional. They worked together well. They praised the installation team and the process itself. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I felt the project was managed as a quick job rather than a real unique situation that needs better attention to detail. Paul was great in explaining what would be done, when, and how. Wesley Chapel, FL, Jeannie P Larry services focus on three key areas: bathrooms, doors, and windows. Stone Mountain, GA, Edie Anderson They told us they can't because the handle is to close to the tubs entrance. Working alone, he finished the job in 6 hours. He removed our tub-shower combination and put in a new, . company's ranking on BestCompany.com is determined by the reviews of its consumers. They really did everything in ONE day! Gayle Dickerson recommends West Shore Home. THEN ON THE DAY OF INSTALL I GET A PHONE CALL 20 MINUTES BEFORE THEY SHOULD BE HERE TO CANCEL MY INSTALLATION AND COME AT AT LATER DATE. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. At first I was so impressed with this company but now I'm so unsatisfied. The second and third times, I was told that someone would return my call the same day. International Association of Better Business Bureaus. Installation experiences will vary by location. services that, when utilized, may impact its score on BestCompany.com. We were sceptical at first because we had only heard of West Shore Home through television commercial ..however we are AMAZED and OVERWHELMED WITH JOY that EVERYTHING was completed in a timely and efficient manner. It is very expensive. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
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