- Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. If you don't already know, try walking around with your phone or a laptop to check the strength of your wi-fi signal. What does the orange LED on the disc mean? 17h23. Unplug the disc from the mains and plug it in at the preferred location. Setup Complete Wi-Fi (Black disc) without cable? F. ollow the complete guide to double-check the disc's location: Step 1. Bell Equipment Return: 6 Steps to Get a Free Device Return, 10 Best Wifi Extender For Xfinity: A Definite Buying Guide [2022], BT Wifi Disc Setup: 2 Piece of Cake Methods [Definite Guide]. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. Initially with the ethernet cable attached the hub light turns to a constant blue after a few minutes but when I disconnect the ethernet cable the light turns to a flashing red after a couple of seconds and remains a flashing red. The next step is disconnecting the disc from the cable and moving it to a suitable location in your house. Between your router and the Wi-Fi dead zone, place the extender. Announcements, Guides & Community Updates. You can then unplug it and move it to your chosen location. This is similar, but without using the BT Smart Hub 2. Wait for 5 minutes to start a detection on the device. Wonder if any one else has had this problem? Watch this short video to set up or follow the instructions below. There are no serviceable parts and opening them poses a risk of electrical shock, This device has been evaluated for and shown to be compliant with European Guidelines when installed and operated with a minimum distance of 20cm. Use a needle or paper clip to press the factory reset button for about one second. on BT Wifi Disc Setup: A Complete Instruction [2 Different Ways] 18h07. Notably, if you see other color appearing on your WiFi disc, refer to the following to see its meaning: Meaning of the light on BT complete WiFi Disc. 11h57, on All discs for 2.4GHz and 5GHz use the same Network name (SSID), so most devices will see it as a single network. When the light on the disk turns solid blue, it is connected. Alternating Red/Blue flashing (Whole Home Wi-Fi 6 & Premium only), Disc connected but unable to communicate with the primary disc. Plug your Wi-Fi Disc into a power socket and turn it on. Besides, you also update the useful information about this device from our post. Not got the app? on For further troubleshooting and support see What does the orange LED on the disc mean? Does a Wi-Fi Extender slow down Internet speed? Yes, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. Remove My BT app and BT Whole Home WiFi on your device, Step 3. . 10-07-2020 You can still set up your disc without it. Switch the modem to prevent it from interrupting while receiving messages or calls after activation. Find the best location for you Complete Wi-Fi Disc | BT Business Black discs are just compatible with the BT Smart Hub 2 and will not work with non-BT service suppliers. The extension can never, however, be as quick as your router, so that is all it means. I am having the same problem. Problems with Complete Wi-Fi, what do I do? On the home screen, select More, Your wi-fi network and then Set up new disc. Follow the simple steps below to set up Smart Hub 2: Step 1. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. Reloaded my personal settings for port forewarding etc then tried to set up my WiFi Disk and it was succesfull. Step #2: Power Cycle or Restart the BT Smart Hub. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. Contact BTs ISP if you still see the red light. You can find the user guide and other documents for your Whole Home Wi-Fi product at bt.com/wholehomewifi, No action required - disc will connect in approximately 15 seconds, Within two minutes of pressing the discs. I have had the SH2 and Disc for over 9 months and it has never lost connection. No action required - it takes approximately 60 seconds to fully turn on. But here is the best part. on Hi@gibbylinks I would start by getting your SH2 high up or in a better position which is probably the reason it is losing connection. You can now unplug the cable. It will work through a Wi-Fi Disk combination and BT's Smart Hub 2 to produce a complete 'mesh' network throughout your house. Go to your nearest store or order a new shop online for new cables. 15h25. Here are detailed steps for restarting the hub: Step 1. 5 Discs work fine, the 6th disc turns blue when wired to the hub but turns red as soon as it is disconnected. 27-03-2019 Take a look at the video and information below about getting set up. Everything you need to know about BT WiFi disc. Youve found a great location for your Wi-Fi Disc. on Connections are spotty this far from the single router, but the Wi-Fi Disc is now set up specifically to reach further back in the house. 22h00, on I can't install an add-on disc. Plug your Wi-Fi Disc into your Business Smart Hub 2 Your Business Smart Hub 2 comes with an Ethernet cable (the one with yellow ends) ). You'll need to update your wireless devices with the new details. Avoid obstructing it with the carpets or blocks. So I don't consider it to be a major issue.
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