If you don't fix what is - again, I emphasize - YOUR SCREWUP in the next few days @GetSpectrum, I will literally be unable to work because of you. @Ask_Spectrum we are trying to watch the congressional hearing!!! To send us a Private direct message, select the message icon in the top right corner and then search for Xfinity support. Any Xfinity agent can enter in a ticket for the field to address down or drooping lines. i tried calling them but they just say they are restoring outages for people still. There was a service technician in our neighborhood a couple of weeks ago. How can I pause and rewind live TV using the Spectrum TV app? Your service is a joke. Shameful. A safe way to get rid of all those old cable and phone wires It is the second largest cable operator in the United States. Somethings living in the ceiling maybe squirrels, maybe not, A safe way to get rid of all those old cable and phone wires. We miss Time Warner. How deep does Spectrum bury their cable? : r/Spectrum - Reddit Below is a sample of our national line up. In most cases, these lines are installed when your home's being built. Hundreds of poles down and left over wires from companies that no longer serviced the neighborhood. Hi dan999999. Cable lines down in my yard | Xfinity Community Forum landscaping - Who is responsible to relocate cable TV line? - Home This material may not be published, broadcast, rewritten, or redistributed. We have called and spoke to multiple, nice service reps. How to combine independent probability distributions? How do we safely remove these without getting electrocuted? Thank you for making this comment and letting us know about this line. Type your message in the text area that appears at the bottom of the window and hit enter to send. Its time to put tremendous pressure on @Ask_Spectrum for a consistently low quality of service, @Ask_Spectrum Is there an outage in my area the WiFi isnt working. @ReelJeffEwing @GetSpectrum @Ask_Spectrum I actually didn't have many problems with them until the past few weeks when their "maintenance" broke my internet, then the new router they insisted on me having stopped working after less than a week. Please send us a Private Direct Message so that we can get started on addressing this concern. "Signpost" puzzle from Tatham's collection. SPECTRUM TV The Best Cable TV Service for $ {srcitylookup/city}, $ {srcitylookup/abbreviatedState} 125+ available channels 85,000+ On Demand titles No contracts Shop now Find Best Offers Entertainment for Everyone All plans feature live sports, breaking news, blockbuster movies, Spectrum Originals and thousands of FREE On Demand options. This **** goes out MULTIPLE TIMES a day! Even after speaking with him. @Ask_Spectrum youre going to be refunding customers who have been experiencing an outage all day, right? The next level down are sets of three wires with a metal support wire which are the 120-220 volt lines from the step-down transformers to your house and your meter. However, its critical not to cut into a power line, as you know. However, they didn't prune anything near the cable. , how funny would it be if i failed an assignment because i couldnt get the ******* details because @GetSpectrum has the most god awful and abhorrent services to date. At the moment, we haven't detected any problems at Spectrum. He looked at the downed cable and said he would put in a ticket to get someone to come out and look at it but no one has showed up. Keep your trenches or holes at least 18 inches away from 811 markings. Since the cable tech had so little to do, they charged me for time and materials which was basically dropping the conduit in the bottom of the ditch with enough left over on each, snaking the cable, putting ends on and connecting them. @GetSpectrum internet out twice today so far. I work for a local utility company, and we are having a major problem getting in contact with someone for maintenance. who is responsible for tree branch resting on utility cable? .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Who the [EDIT] do you call at Xfinity to report their lines are down and draping across some back fences? STOP WITH THE EMERGENCY ALERT SYSTEM!! Spectrum serves homes and businesses in 25 states. On whose turn does the fright from a terror dive end? I hate your company so much. However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. Where is the line down? @Ask_Spectrum it's not just TV down in 26554, @GetSpectrum internet is still *** in 2021, may the dear lord help this company . Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This morning I was on the phone for 45 minutes trying to get a work order for a line change out. All rights reserved. @Ask_Spectrum outage again in Brooklyn. Dependent on the area, and the number of jobs in the system, lines are addressed within 3-7 business days. Who is responsible to relocate cable TV line? Criterion Digital 2023. User reports indicate no current problems at Spectrum Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. There's no good answer on why the burying of cables is sometimes forgotten. It is the second largest cable operator in the United States. Asking for help, clarification, or responding to other answers. Whether you have DSL, cable, fiber or any other option, theres often some sort of cable running from either a box on the street, called a pedestal, or from a power pole nearby. What happens when the person who buys your house calls for a locate? Move a gas meter 150ft or install your own gas line? If it was gas, electric, or plumbing, I would say not to touch it. Users are reporting problems related to: internet, wi-fi and tv. Enter another ZIP to see info from a different area. The price of my internet only service was bumped up in the middle of this pandemic. Tips for Digging Around Utility Lines. Is it in the street, your yard, etc.? If youre doing any work that might involve a power line past the point where Pepcos responsibility ceases, you should have a licensed electrician do the work.
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