If you've forgotten your BT ID username or password, see: "I've forgotten my BT ID". This is what you will get: - A brand new app - Designed specifically for our email service, completely BT-run and UK supported. Internet connections are available through ADSL or BT Infinity branded fibre technology. Internet connections are available through ADSL or BT Infinity branded fibre technology. Announcements, Guides & Community Updates, Re: Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email add, Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email address, Mail Client Issue with one BT Mail account-one last question to ask please. Is there one? Use the options in the app to do that; you can also head to Settings > Accounts, tap an account, and choose Remove account to take it off your phone. Solved: BT Mail on client - BT Community - BT Broadband Based on your description, you are using an Outlook desktop app that comes with an Office suite to access your account. How do you rate BT over the past 3 months? Let's have this matter isolated and address it as soon as possible. In this case, removing and re-adding your account to the app could fix it. This must have been an earlier version as 4.1.27 does not give this option. As an app it is okay for reading BT email addresses without needing to setup server details. You use Android 6 or above. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. (I put up a screenshot under another thread to show this as I was only getting unhelpful repeat advice to use the same instructions over and over - which get you nowhere). on I have spoken to bt and went through deleting and adding back my account but does not work. Sorry to hear that you are having problems with the new BT Mail app. Very frustrating! You can then delete the account as necessary. 8h48. If your Samsung, Apple, or other branded device won't log on to BT email and it's down today for you, then others will be leaving their status updates below. Issues like this can make you miss out on important emails, which can be costly if you don't resolve them quickly. Here we show how to do it in Gmail, but the steps should be similar for most other email clients: If Sync Gmail is enabled, check whether your device's Battery saver mode is on and turn it off. in Email by BlueMeany. StephenM BT WebMail won't allow login, just the spinning wheel of doom. Sorry, there is insufficient stock for your cart. Email; Billing. selection. This is not what MS are saying. If you're running out of storage on your phone, that may be why your emails aren't syncing (especially when trying to download an email with a large attachment). Re: Mail apps not working. There should be no ads using an app/mail client unless it's that app/client providing it. However that's as far as took on the matter. Select Manage Accounts and select your email account. I think most of us BT mail users are in the same boat at the moment. BT support don't support email clients so no point phoning them!! Confirm that your incoming and outgoing email server addresses and ports are correct. If we detect suspicious activity on your account, we'll secure it and you'll see a screen asking you to change your password. 15h29. Resolve sync issues in Mail and Calendar apps in Windows 10 Mail for Windows 11 - Microsoft Community You can enable auto-sync from the settings menu of your email app. Resolve sync issues in Mail and Calendar apps in Windows 10 Google, Yahoo etc. Iris detection not working on Samsung phone. Emails keep disappearing from my inbox. on What email clients can I use with BT Internet? - Windows Report on Sign in. I was not aware that the problem had been resolved as you mentioned in your comment. Also none of the links work in emails. Make sure your 'Caps Lock' key isn't on, and check for spelling mistakes or extra spaces. Apple disclaims any and all liability for the acts, There does seem to be a lot of people having issue with their iPhone client and access (though as I said before it could be due to the amount of iPhones in use). Solved! awesome! Tap the Account sync option to view all features that you can sync. If it's been a while since you updated your email app, it's worth looking in the Play Store if an update is available. Alastair Mobile network has been down for the last two days, can't send or receive text messages or make calls, Tettenhall, Wolverhampton, WV6. Also make sure you're using the latest operating system for your device. If so, justdownload the app for Apple, Note: The below steps are ONLY applicable if you haveapp version 1.1. Apple may provide or recommend responses as a possible solution based on the information Using Safe mode will help you figure out if the email app is causing issues with your phone. by 16h12, Announcements, Guides & Community Updates, Awful brand-new email app on Android - "We've updated you to our new, improved BT email service". There are no problems with Outlook on Windows laptop, or GMail and BlueMail as apps on Android phone. I will reset my account again, now, and if the app is still running properly tomorrow at this time, I will break out the champagne. I have of course checked all the settings on my incoming and outgoing emails (literally hundreds of times) according to the guidance offered. 1. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? This situation is super annoying on my iPhone as it constantly puts live ads into my eyeline in my inbox and when you delete them they keep coming back. Fix a problem | BT Help Help and support Email Fix a problem What can we help with? Windows Mail 6 steps. I'm having problems using my Apple device with BT Email to make matters wors, Tony Hedley VM have confirmed that there are issues with BB in BL6. Outlook 5 steps. Go to Settings, select Accounts from the left hand menu and click Add Outlook not connecting to my BT Internet email account Please stop 'protecting' my email account BT!!!! Put my existing email address into the new account and all working now. 15-06-2020 Chris Brown Total outage on fibre for RH19 for three weeks - all neighbours impacts - why doesnt this show as a BT outage? Some of the images are offputting and not what I want in my emails eg sinister close up facial image of man in black balaclava (to sell home alarm systems). Choose an email account, if you have multiple accounts on your phone. 12h05. Leave it a bit and then try to log in again later. At some point during one day a couple of weeks ago, the following issues seem to have started: Next,type inyour email accountpassword only. I have recently deleted and reinstalled the Android app, yet the problem persists. - No need to worry - our world-class cyber security protects your email to give you . Please take our brief survey. Check the official If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. Unselect the check box next to Outgoing server requires authentication if your provider doesn't require authentication. Your phone will begin to sync your data, including your emails. 03-11-2019 BT Email Help | Get support for your BT Email | BT Help Help and support Email BT Email help What do you need help with? Keep me signed in. Thankfully, you can fix this by deleting unneeded files from your phone as follows (specific instructions vary from device to device): Not all Android phones have this option to find and remove space-hogging files. No, its useless. Hi. Step 1: Enter your name and email address. BT (British Telecom) offers broadband internet, home phone and television service. Leave it a random time from 1-3 days and do nothing, it fixes itself! I get various errors messages, one on f which is to re-enter my password but in settings but it sends me round in circles. When you change the password for your email account (ensure your password is secure and memorable), you must update it in the email app on your phone as well. Can you let me know what version of Outlook for Android you are using? I also don't understand why there is a long-standing message about 'revamping the service' to remove ads. The Token expired message is a genuine message but if you continue to get the message we will need to take a look at the account. https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin on I had the same problem and spent nearly a week getting the problem fixed. Mail apps not working - BT Community Any feedback on why I am unable to download this app for these devices? 10h11. Email - BT Community How do I access contacts from my email account. If you haven't got a bill, we can send you your account number in the post >. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Please contact us via Live Chat for a faster response. I think BT asked me for a favourite email, I dont know if this is linked, but Ive never had this problem before and sure its not a coincidence. Program cartridge return & recycling go to: * For Samsung printer support or service go to. It's possible that there's a temporary problem with the email service. Email as a contact option was discontinued as of April 3rd, 2019. BTYahoo accounts will not be migrated to BTMail - that was permanently stopped in Sep 2014. on Search for your email app using the search feature, or tap your account icon in the upper right and select. Whether you need help in setting up an email client or with using BT webmail. Please try again later. I did enter my password in the advanced settings for both IMAP and SMTP don't know if that is significant. It's possible that there's a temporary problem with the email service. similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wifes iPad and laptop, exactly the same issue iOS Outlook app - not working with @btinternet.com Select Manage Accounts and select your email account. Email messages stuck in outbox - BT Community Help us to make recommendations for you by updating your product preferences. * For Samsung Supplies information go to: * For S.T.A.R. However zoom of emails is poor and scrolling is overly sensitive, so you can easily swipe between. I have seen one user report that he gets the 'Not Yahoo' prompt on his screen when setting up Outlook on his Android device. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. free service that the company is promoting herehttps://community.bt.com/t5/Email/We-re-revamping-BT-Mail-to-make-your-experience-better-than-ever/t? This is so irritating as it has worked ok for years, and now they have super improved it !! Select Change mailbox sync settings > Advanced mailbox settings. Ok, I won't say use "Other", but that is the correct one - e.g. The error you have been experiencing with the Mail app in Windows- in most cases- is caused by either an outdated SMTP server settings or the account password has changed. iOS 12, Jun 4, 2020 11:45 AM in response to declan195.